We would like to try our best to provide you with the best products and service. Any question or suggestion is welcomed. Please feel free to contact us if you have any question.
Support Team：support@useesoft.com
The following are problems you may encounter
About confirmation e-mail
As soon as your order is confirmed, you will receive an e-mail with order details including order no. order time, name of the product you have just ordered, e-mail address and code for registration.
If you can not receive the confirmation e-mail within 30 minutes after your successful payment, please contact us by e-mail: support@useesoft.com Maybe it is because of delay of network or system glitches, or the e-mail may be tagged as a SPAM.
About registration code
Contact us with your order details to retrieve the registration code if you're encountering one of the following problems:
1.The key code of the product you purchased is lost.
2.You have already purchased the product, but haven’t received the registration code.
3.The registration code you received is not working.
If you have any problem or difficulty in using uSeesoft products, please get help via the approaches as follows:
1.FAQs: Please click here to check the answers to the questions asked frequently.
2.E-mail support:As we are on our 10-day holiday till Febr.22nd, you can also send us details of the problems by e-mail and we will provide online e-mail technical support within 72 hours.